Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and Socigen ("we," "us," or "our") regarding your use of our social media management platform and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

Socigen provides a comprehensive social media management platform that enables users to:

• Manage multiple social media accounts from a single dashboard
• Schedule and publish content across various platforms
• Analyze social media performance and engagement metrics
• Create and manage marketing campaigns
• Access AI-powered content recommendations and insights
• Monitor social media mentions and engagement

Our Service integrates with Instagram and Facebook through Meta's APIs to provide social media management features. By using these integrations, you acknowledge and agree that:

• You must comply with Meta's Terms of Service and Platform Policies when using our Service
• We access your Instagram and Facebook data only with your explicit consent and within the scopes disclosed in our Privacy Policy
• Meta may revoke or modify API access at any time, which may affect the availability of certain features within our Service
• Your use of Meta's platforms is governed by your separate agreement with Meta, and we are not responsible for Meta's actions or policies

Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

User Conduct

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable laws
• Post, transmit, or share content that is harmful, offensive, or infringes on others' rights
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated tools to access the Service without our express permission
• Interfere with or disrupt the Service or its associated servers and networks

Content Responsibility

You retain ownership of content you create and share through our Service. However, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute your content as necessary to provide our Service.

Data Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. Our detailed privacy practices are outlined in our Privacy Policy.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data ("right to be forgotten")
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data
• Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

Our Service is designed with security best practices aligned with industry standards. We implement the following measures to protect your data:

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication
• Regular security audits and penetration testing
• Incident response and disaster recovery procedures
• Employee security training and background checks
• Access controls and least-privilege principles
• Continuous monitoring and logging of system activity

Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing is available on our website and may be updated from time to time with reasonable notice.

Billing and Payment

• Subscriptions are billed in advance on a monthly or annual basis
• All payments are processed securely through our payment providers
• Failed payments may result in service suspension
• Refunds are provided in accordance with our refund policy

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

The Service and its original content, features, and functionality are owned by Socigen and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

To the maximum extent permitted by applicable law, Socigen and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) will not exceed the amount you paid us in the twelve (12) months preceding the claim.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

If you have any questions about these Terms of Service, please contact us at: