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Every DM answered, day and night

Social Media AI Chatbotsthat sound like you

Soci answers your Facebook and Instagram DMs and comments in seconds — in your brand voice, with guardrails you set, and human handover when it matters.

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14-day money-back guarantee • Cancel anytime

What are social media AI chatbots?

Social media AI chatbots are tools that automatically reply to direct messages and comments on your social channels. A good one connects to your Facebook and Instagram inboxes, answers routine questions — opening hours, prices, availability, directions — in your brand voice, and hands over to a human whenever a conversation needs one. The result: no missed leads, instant replies at any hour, and you only step in where you add value.

SOCIGEN's chatbot is part of a complete AI social media manager — the same AI that writes and schedules your posts also answers your inbox, so every reply is consistent with everything you publish.

See the full picture: how an AI social media manager runs your whole channel, or read our guide to the best AI-powered content creation platforms in 2026.

An inbox that never sleeps

You set the rules. Soci handles the routine — and knows when to call you in.

Replies to DMs and comments instantly

Every inbound message and comment gets an on-brand answer in seconds — no more lost leads because you were closed, busy or asleep.

Guardrails and human handover

You define what the AI can promise, quote or book. Anything outside the rules is flagged and handed to you in the unified inbox — never guessed at.

24/7 without hiring

Nights, weekends and holidays are covered. The chatbot answers routine questions, captures contact details and keeps the conversation warm until you take over.

Feeds your CRM automatically

Every conversation is captured as a contact with full history, so follow-ups, email campaigns and repeat bookings start from real data instead of a lost thread.

Social media AI chatbots — FAQs

Answers to the questions people actually ask about AI chatbots for social media.

Related guides

Social media automationAutomate content creation, scheduling and replies end to end.Social media scheduling toolPlan and auto-publish a full calendar across Facebook and Instagram.AI social media managerAn assistant trained on your brand that plans, writes and publishes for you.How to automate posts with AIA step-by-step guide to going from blank calendar to autopilot.AI social media marketing toolContent, ads, email and analytics in one marketing workspace.Best AI content creation platformsHow the leading AI content platforms compare in 2026.

Never miss another DM

Put an AI chatbot trained on your business in your inbox — backed by a 14-day money-back guarantee.

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ONE PLAN · EVERYTHING INCLUDED

Simple, transparent pricing

Get the full Socigen platform, backed by a 14-day money-back guarantee. Add Email & CRM when you need it.

Need more than one business or extra seats? Talk to sales for a tailored Enterprise plan.

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